Support Center Page for Prolumios

How Can We Help You Today?

1. FAQs and Troubleshooting Guides

Find answers to common questions and step-by-step guides to resolve issues quickly.

• How do I record a sales call with Prolumios?

• Why is my transcription not accurate?

• How do I integrate Prolumios with my CRM?

• What should I do if I can’t access my account?

Visit our FAQs Page

2. Video Tutorials and Resources
Watch video tutorials and access user guides to master Prolumios’ features.

• Getting Started with Prolumios

• Advanced Features for Sales Teams

• Integrating Prolumios with Zoom and Google Meet

watch tutorials

3. Contact Support
Can’t find what you’re looking for? Our support team is here to help.

• Email Support: support@prolumios.com

• Phone Support: +49 176 848 22 572

• Live Chat: Available Monday to Friday, 9 AM - 6 PM CET

Contact Support Now

Popular Support Topics

1. Account and Billing

• How to update your payment information

• Managing your subscription plan

• Canceling or pausing your account

2. Technical Issues

• Troubleshooting audio and video recording problems

• Resolving integration errors with third-party tools

• Fixing login or access issues

3. Feature Guides

• Using AI-powered meeting summaries

• Setting up custom topics and keywords

• Exporting transcriptions and recordings

Contact Support

Need personalized assistance? Reach out to our support team, and we’ll get back to you as soon as possible.

Support Hours:
Monday to Friday, 9 AM - 6 PM CET

Contact Options:

• Email: support@prolumios.com

• Phone: +49 176 848 22 572

• Live Chat: Click the chat icon in the bottom right corner of your screen.

Submit a Support Ticket

For detailed inquiries, submit a support ticket, and we’ll respond within 24 hours.

Submit a Ticket

Submit a Ticket